System Requirements and Supported Browsers for Streamline

This article outlines the supported browsers and system requirements for using Intellistack Streamline.

Using a supported and up-to-date browser helps ensure Streamline functions correctly and provides the best possible experience. If you’re using an outdated or unsupported browser, you may experience visual inconsistencies or features that do not work as expected.

Application Overview

Streamline includes two primary experiences:

• Sessions – The end-user experience.
  • Example: filling out a form, signing a document, or reviewing a contract.
• Admin App – The builder and configuration experience.
  • Example: creating workflows, configuring integrations, or building forms.

Device Support

The Sessions experience  is designed for both desktop and mobile use. The Admin App is designed for desktop use only and may not function correctly on mobile devices.

Supported Browsers

Desktop Browsers

Streamline supports the following browsers on desktop:

• Google Chrome — Latest version
• Microsoft Edge — Latest version
• Mozilla Firefox — Latest version
• Mozilla Firefox ESR (Extended Support Release — commonly used in business and education environments)
• Safari (macOS) — Current major version and the previous major version (latest updates of each)

Mobile Browsers (Sessions App Only)

Mobile support applies only to the Sessions App:

• Mobile Safari (iOS / iPadOS) — Current and previous major versions
• Chrome (Android) — Latest version
• Chrome (iOS) — Follows Mobile Safari support (see note below)

Important Notes About Browser Behavior

Safari and iOS Updates

Safari on iPhone and iPad is tied to the operating system.

To update Safari, you must update your iOS or iPadOS version. Safari cannot be updated independently.

Chrome on iOS

Chrome on iOS uses Apple’s WebKit engine, which means it behaves the same as Mobile Safari.

If you encounter an issue in Chrome on an iPhone or iPad, it should be treated as a Safari-related issue and would recommend updating your iOS or iPadOS version. 

Chrome and Edge Updates

Chrome and Edge typically update automatically.

If you encounter an issue, restarting your browser is often enough to apply the latest updates.

Firefox ESR (Extended Support Release)

Firefox ESR is a version of Firefox designed for organizations that prioritize stability over frequent updates.

If you’re using the current ESR version, you are on a supported configuration, even if the version number appears behind the standard Firefox release.

Browser Requirements

To use Streamline successfully, ensure you have Javascript & Cookies enabled.

You can refer to your browser’s documentation for instructions:

• Chrome
• Safari
• Firefox
• Microsoft Edge

Clearing Your Cache

From time to time, you may need to clear your browser cache after platform updates to ensure you are using the most current version of Streamline.

Below are instructions for clearing your cache based on your browser:

Google Chrome

• Navigate to: chrome://settings/clearBrowserData
• Select Cached images and files
• Set the time range to All time
• Click Clear data

Firefox (macOS)

• Click Firefox in the menu bar and select Settings (or Preferences)
• Go to the Advanced panel
• Select the Network tab
• In the Cached Web Content section, click Clear Now
• Close the settings window

Firefox (Windows)

• Open Options
• Click Advanced
• In the Cached Web Content section, click Clear Now

Safari (macOS)

• Click Safari in the menu bar
• Select Settings (or Preferences)
• Go to the Privacy tab
• Click Manage Website Data
• Click Remove All

Safari (macOS)

• Click Safari in the menu bar
• Select Settings (or Preferences)
• Go to the Privacy tab
• Click Manage Website Data
• Click Remove All

Microsoft Edge

• Navigate to: edge://settings/clearBrowserData
• Select Cached images and files
• Set the time range to All time
• Click Clear now

When Should You Clear Your Cache?

You may want to clear your cache if:

• You’re not seeing recent updates or changes in Streamline
• A page is not loading correctly
• You’re experiencing unexpected behavior after a release

Clearing your cache ensures your browser loads the latest version of the application.

Need Help?

If you’re experiencing issues and are unsure whether your browser is supported, reach out to your administrator or contact our Support team for assistance.