Note: This article applies to the new Form Step experience in Streamline.
Address fields are used to collect full address details from respondents in a structured format.
They’re located under the Contact Information category in the form builder and can capture components such as street, city, state or province, postal code, and country.
Adding an Address Field
- In the form editor, click Add Field.
- From the Contact Information category, select Address.
- The field will appear on your form, ready for configuration.
Customizing Field Properties
After adding the field, you can customize how the Address field appears directly within the form builder.
You can:
- Change the field title to fit your form’s purpose (for example, “Billing Address” or “Mailing Address”).
To the right of the field title, you’ll find quick-access icons to manage visibility and behavior:
- Toggle Required on or off.
- Click the eye icon to hide or show the field.
- Click the lock icon to make the field read-only.
- Click the two boxes to duplicate the field.
- Click the trash can to delete it.
Field Settings
In the field settings panel on the top right, you’ll find options to configure additional behavior for the Address field:
- Data Mapping Label: Add an internal label for data mapping or CSS targeting.
- Country Selection: Choose the default country for the Address field. This determines which preconfigured state or province lists are available. See the Feature Limitations section below for a list of countries that include built-in regional options. You can manually customize any label to meet your needs. For example, if you select Canada, you can rename the “ZIP Code” label to “Postal Code.”
- Make Country Editable: Allow form users to change the country while filling out the form. When enabled, the address field automatically updates the related field types based on the selected country.
- Field Visibility Options: Adjust which address components appear by toggling them on or off. For example, you can display only Address Line 1 instead of showing both Line 1 and Line 2.
These options help ensure consistent data mapping and streamline address collection for contact forms, delivery workflows, or any process that requires structured location data.
Tips for Using Address Fields
- Use clear field titles like “Billing Address” or “Shipping Address” to help respondents understand what’s required.
- Combine the Address field with Name, Email, and Phone fields to create a complete contact information section.
Feature Limitations
When working with the Address field, there are a few important limitations to be aware of. These ensure flexibility for customization while maintaining consistent behavior across forms.
Sublabels do not change automatically by country
Changing the selected country does not update sublabel names (e.g., “State,” “Province,” “Region”).
This is intentional so that form builders can fully customize the labels as needed.
Prebuilt country-specific lists are limited
Only the following countries include preconfigured state/province lists:
- United States
- Canada
- United Kingdom
- Australia
For all other countries, you can manually customize the dropdown list and sublabels to meet your needs.
💡 Tip: If you need a preset for another country, feel free to request one! We’re happy to explore adding additional region lists.
Individual fields must be mapped separately
Each part of the Address field (e.g., Line 1, City, State/Province, Postal Code) must be mapped individually.
If your data source provides a single combined address field, you will need to use a Short Answer field instead, as combined address strings cannot be auto-parsed into the Address field components.
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